Welcome to the
GO2bank™ Help Center
How can we help?
Dispute a transaction
- How do I dispute a transaction?
- How does the transaction dispute process work?
- What should I check before I dispute a transaction?
- What else should I consider when filing a dispute?
- How long does the dispute investigation process take?
- What do I need to do to be eligible for a provisional credit?
- How will I be notified about my transaction dispute(s)?
- What happens if my dispute is denied?
- Will I have access to my funds while my dispute is investigated?