Welcome to the
GO2bank™ Help Center
How can we help?
Top questions
- Why did I receive an offer in the mail?
- How do I activate the card I got in the mail?
- How do I activate the card I purchased at a store?
- How can I add money to my account?
- Where can I go to deposit cash to my account?
- How do I set up direct deposit?
- How do I find my account/routing number?
- Why didn’t my direct deposit show up in my account today?
- How do I qualify for overdraft protection?
- How can I avoid fees for overdraft protection?
- What is the maximum number of overdrafts I can make in a statement period?
- How do I apply for a GO2bank Secured Visa® Credit Card?
- Why did my transaction get declined?
- How do I dispute a transaction?
- How do I unblock my account?
- How do I report my card lost/stolen?
- What do I do If I forgot my email address or password to log into my account?