Welcome to the
GO2bank™ Help Center
How can we help?
Lost, stolen or replacement card
- How do I report my card lost/stolen?
- My replacement card never arrived. How do I get another card sent to me?
- When will my replacement GO2bank debit card arrive?
- Is there a fee to replace my GO2bank debit card?
- Can I have my GO2bank debit card sent via overnight delivery?
- Will my replacement card have the same number?
- When you report a card lost or stolen, does it deactivate that card?
- Does ordering a replacement card to replace a damaged card deactivate the damaged card?
- Can I still access my funds if my card is reported lost or stolen?
- Is there a fee to access my funds with a cash pickup at Walmart?
- What do I need to bring to Walmart to pick up cash from my account?
- How will Walmart verify it is me picking up my funds?
- Where do I go to pick up my cash at Walmart?
- Can I pick up cash multiple times while waiting for my replacement card to arrive?
- How long do I have to pick up cash at Walmart after I generate my cash pick up barcode?